Very happy customer with my decision to go through DD Offroad for my jump from an 8" screen uconnect 4 system to my new 12" uconnect 5 system! Everything from the price, (much lower then competitors), all the way to step by step instructions on the install, they make everything plug and play. These guys are professionals in everyway. I made the mistake of ordering it wrong, but they made sure I got everything I needed to install the job, and to top it off, it didn't seem to matter when I reached out, they were always quick to respond and help however they could. If your on the fence about doing an upgrade, put those worries aside and go with DD Offroad for your upgrade, you really wont be sorry. Loving my new set up.

Struggled with my 8.4” screen Uconnect 5 radio with it continuously not loading and multiple attempts to reach out to manufacturers warranties as truck was only out of warranty by 250 miles, needless to say they were no help, I came across DDoffroad after researching the net and blogs, I contacted via text from number on there web site which to my surprise I was contacted back in minutes from them, I explained situation to them and they confirmed everything I had read on internet that radios do have these common issues, so I planned on upgrading and the technician literally sent me multiple options I could go with at prices no one could ever compete with as I have researched this upgrade for days and knew what to expect, to my surprise they were $100’s of dollars less, I went with the Uconnect 5 12” screen upgrade and to my surprise it was an absolutely plug Ang play unit that took me 35 minutes to install with one small hiccup that was clearly my fault and was corrected after a text to the technician who replied back in less than 5 minutes he truly knows the ins and outs of these installs, technician texted me back hours later to follow up on my unit and my opinion on it, all I could tell him was I absolutely am amazed with it and there services they provided me, if anyone is thinking of an upgrade spend the little extra and get the OEM and not a knock off unit as there are clearly differences that I’ve compared to a friends unit and he is rather disappointed he went the root he did. All I can say is I’m extremely impressed with the unit and DDoffroads services and look forward to using them for future equipment upgrades.

I absolutely love my UConnect 5 upgraded kit from DD Offroad. The upgraded screen size and all the technology that comes with the upgrade is absolutely phenomenal. Though it is a pricey upgrade, it is worth every penny! Other than the impressive new look and technology that comes with the upgrade, the upgraded system comes with more hands-free voice commands that work with your factory steering wheel controls seamlessly. This allows you to keep your eyes on the road and get to your destination safely. If you're on the fence about the upgrade, I can wholeheartedly tell you, you will not second guess it once it's installed. DD Offroad provides everything needed within this kit for a do-it-yourself project without having to pay additional fees for installation. I also would like to give recognition to Joseph, the sales manager, for exceptional customer service. When reaching out to Joseph, he would reply to me within minutes! It didn’t matter what day it was or what time of day. Joseph always responded to me in a timely fashion. When thinking about past electronic purchases, there's not a single vendor that has provided the quality of customer service that Joseph provided me with. If you're looking to upgrade your vehicle and value quality parts and exceptional customer service, DD Offroad is for you. I'm very pleased all around. If I'm in the market to upgrade aspects of my truck in the future, without doubt, I will be purchasing from DD off roading again. Thank you Joseph and DD Offroad!

I was initially skeptical about ordering from DD Offroad because the UConnect 5 12" screen is not an easy item to find. However, my correspondence with DD Offroad was quick, clear, and professional, which immediately put me at ease. I placed my order feeling confident.

When an issue arose — due to some misinformation I had provided — DD Offroad exceeded my expectations. "J" from their team personally walked me through the solution, even spending over an hour communicating with me at 11 PM to ensure my installation went smoothly. They even sent me an extra part (at no charge) to correct my mistake and make sure everything worked perfectly.

I couldn't be happier with my experience. DD Offroad truly went above and beyond, and I give them my full endorsement. I highly recommend them to anyone looking for outstanding service and support.

I recently upgraded my vehicle's screen to the 12-inch UC5 and am thrilled with the results. The installation process was quick and easy, exceeding my expectations. The support team was incredibly helpful throughout the entire process. Highly recommended!